Insurance Lounge®, Inc. is strongly committed to protecting your privacy. To serve as your state-licensed insurance agent, we will ask you to provide us with personal information about you. We will not disclose your personal information to anyone, except those specifically involved in the referral or processing of your health insurance quote or application.

Throughout the policy, we refer to information that can identify you as a specific individual, such as your name, phone number, email address, Social Security number or credit card number, as “personal information.” Further, personal information includes any information involving your health or medical history.

We will not disclose your personal information to anyone, except those specifically involved in the referral or processing of your insurance quote or application.

We do not disclose your personal information to any other third parties, unless one of the following limited exceptions applies.

  • Insurance Companies, Licensed Agents and authorized HSA Trustees or Administrators. If you submit an application for an insurance product offered by us, then we will disclose your personal information to your chosen insurance company to process your application. If you submit an application for an insurance product offered through an insurance agent or agency with whom we have associated, then we may disclose your personal information to that agent or agency to process your requested quote or application. If you complete an enrollment form for a health savings account (“HSA”) offered through an authorized HSA trustee or administrator with whom we have associated, then we may disclose your personal information to that trustee or administrator to enroll you in an HSA. Please be assured that these partners are only allowed to use your personal information to process your requested quote, application or enrollment form and are contractually obligated to maintain strict confidentiality.
  • Service Providers. We may disclose your personal information to other companies that help us process or service your insurance application or correspond with you. For example, we may provide your personal information to a service provider to verify the validity or credit limit of your credit card. Please be assured that the companies we hire to process or service your insurance application or correspond with you are not allowed to use your personal information for their own purposes and are contractually obligated to maintain strict confidentiality.
  • Legal Obligations. We may disclose or report your personal information when we believe, in good faith, that the disclosure is required or permitted under law, for example, to cooperate with regulators or law enforcement authorities or to resolve consumer disputes.

Outside of these exceptions, we will not share your personal information with any other third parties.

We collect personal information in the normal course of business in order to process your insurance application and to serve you better.

  • Registering with Us. We begin collecting personal information from you when you register with us. You may register with us through our website by entering your email address and, if you are creating an account, choosing your password. You may also register with us through Customer Care Center by providing certain personal or contact information (e.g., email address, phone number, gender, date of birth) to one of our customer service representatives.
  • Applying for Insurance and Other Products. If you apply for insurance or other product through our website, we may ask you to provide us with personal information and/or health information relating to you and any family member who will be included on your application. This information will be used by your chosen insurance company, agent or HSA trustee or administrator to process your application. Additionally, we may ask you to provide us with credit card or bank information, which will be used by your chosen insurance company or HSA Trustee or Administrator to process your application or collect any fees associated with your application or insurance premiums upon approval of your application.
  • Please use your own best judgment when sending information via the Internet to an e-mail address. E-mail sent via the Internet may pass through private and public networks with varying levels of security. Some networks may have taken steps to secure e-mail transmissions while others have not, thereby compromising the privacy and integrity of an e-mail. An e-mail may be copied, altered or destroyed. We will respect your request not to be contacted by e-mail. Once your e-mail is received, we preserve the content of your e-mail, your e-mail address and our response so we can efficiently respond to questions you might have. We also do this in an effort to meet legal and regulatory requirements
  • Customer satisfaction, referrals and other products. We or our wholly-owned subsidiaries may contact you to survey your satisfaction of our service, refer our products and services to other people, and/or to inform you of additional products and services. You may opt out of receiving these additional communications from us by following the opt-out procedures below.

We gather anonymous information about you for our internal purposes, and we may share this anonymous information with third parties.

  • Anonymous information is any information that does not personally identify you, including aggregate demographic information such as the number of visitors to our website from a particular state.
  • We use anonymous information primarily for marketing purposes and to improve the services we offer you. .

We protect the confidentiality and security of your personal information.

  • We maintain physical, electronic and procedural safeguards to protect your personal information.

We will provide notice of changes in our information privacy practices.

  • If we are going to use your personal information in a manner different from that stated at the time of collection, we will notify you via email. You will have a choice as to whether or not we use your personal information in this different manner. In addition, if we make any material changes to our information privacy practices that do not affect the personal information already stored in our database, we will post a prominent notice in the privacy portion of our website notifying users of the change.

You may opt out of receiving satisfaction surveys and/or information on additional products and services from us.

  • We may contact you to survey your satisfaction of our service and/or to inform you of additional products and services.
  • If you want to opt out of these surveys and/or notices, you may contact us by email at support@insurancelounge.com
  • Please note that you will still receive communications from us regarding your insurance quote, application or policy even if you opt out of receiving our surveys and/or notices of additional products and services.

We are available to answer any questions you may have about our privacy policy or our information privacy practices.

Links to Other Websites

Our website contains links to other websites. Please note that when you click on one of these links you are “clicking” to another website. Insurance Lounge®, Inc. is not responsible for the information privacy practices or the content of such websites. We encourage you to read the privacy policies of these linked websites as their information privacy practices may differ from ours.